Shipping policy
Last updated: October 31, 2026
We know you’re waiting to put your Chase Da Bag piece on. Here’s exactly what to expect after placing your order.
Where We Ship
Chase da Bag ships from Southern California to all 50 United States, Puerto Rico, Mexico, Canada, and the United Kingdom.
Available shipping services, rates, and delivery estimates depend on your delivery address and order. Some remote destinations may have limited service. Available options are displayed at checkout.
Mexico Shipping
Mexico orders ship through DHL Express Worldwide or FedEx International Connect Plus, depending on the services available at checkout.
Shipping charges are calculated at checkout. Our free U.S. shipping offer does not apply to Mexico orders.
When Mexico is selected as your shopping destination, prices are displayed in Mexican pesos (MXN). Applicable import duties and taxes are included in Mexico product prices and paid upfront with your order. Shipping is displayed separately at checkout.
No additional import duties or taxes are due at delivery for these prepaid Mexico orders. If a carrier requests another import payment, contact contact@shopchasedabag.com before paying.
Mexico delivery estimates are displayed at checkout when available. Transit estimates are additional to our order-processing time and may be affected by customs inspections, carrier delays, or address verification.
Please provide your full name, complete street address, email address, and telephone number. Mexico shipments through these services require a street address; P.O. boxes are not supported.
Processing Time
Most orders are prepared and handed to the carrier within 1–3 business days.
We ship Monday–Saturday, excluding federal holidays. Orders placed on Sundays or federal holidays process the next business day.
Canada Shipping
Canadian orders ship through FedEx International Connect Plus or DHL Express Worldwide, depending on the services available for your address at checkout.
When Canada is selected as your shopping destination, prices are displayed in Canadian dollars (CAD). Shipping charges and applicable duties and taxes are displayed at checkout and paid upfront with your order. Our free U.S. shipping offer does not apply to Canadian orders.
No additional import duties or taxes should be due at delivery for these prepaid orders. If a carrier requests another import payment, contact contact@shopchasedabag.com before paying.
Delivery estimates are displayed at checkout when available. Transit estimates are additional to our processing time and may be affected by customs inspections, carrier delays, address verification, or remote-area service.
Please provide your full name, complete street address, email address, and telephone number. A street address is required for these services; P.O. boxes are not supported.
United Kingdom Shipping
We ship UK orders from Southern California through FedEx International Connect Plus or DHL Express Worldwide, depending on availability for your address at checkout.
When the United Kingdom is selected as your shopping destination, prices are displayed in British pounds (GBP). Applicable duties and taxes, including VAT, are included in UK product prices and paid upfront. Shipping is shown separately at checkout. Our free U.S. shipping offer does not apply to UK orders.
These orders ship with import duties and taxes prepaid. If a carrier requests another import payment, contact contact@shopchasedabag.com before paying.
Delivery estimates are shown at checkout when available and are additional to our order-processing time. Customs inspections, carrier delays, address verification, and remote-area service may affect transit times. Preorder processing times are listed on the product page.
Please provide your full name, complete street address and postcode, email address, and telephone number. These services require a street address and do not support P.O. boxes. Available services depend on your exact address.
Nothing in this shipping policy limits your mandatory rights for late, lost, damaged, or undelivered goods. Where applicable law requires a refund or other remedy, those requirements take priority over conflicting provisions, including provisions about carrier investigations or reporting deadlines.
United States Delivery Time
After your order has shipped, delivery typically takes approximately 2–7 business days, depending on your location, the selected carrier, weather, and other carrier conditions.
Orders are shipped using:
- USPS Ground Advantage - USPS Priority Mail
- UPS Ground Saver - UPS Ground
We select the carrier that best fits the package and destination. Orders going to P.O. boxes will generally be shipped through USPS.
Estimated delivery times begin when the carrier receives your package—not when the order is placed. Alaska and Hawaii may require additional transit time.
Delivery dates are estimates and are not guaranteed.
Tracking Your Order
As soon as your shipping label is created, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–48 hours to update after the confirmation email is sent. This is normal and does not mean your package has stopped moving.
You can follow the tracking link in your email for the most current delivery updates.
Preorders and Special Items
Preorders and selected special products may have longer processing times. The estimated shipping window will be listed on the product page before purchase.
If an order contains both an in-stock item and a preorder item, the entire order may ship together once every item is ready unless otherwise stated.
Address Changes
Please review your shipping address carefully before completing your purchase.
If you notice an error, email contact@shopchasedabag.com as soon as possible with your order number and the correct address. We will do our best to update it, but changes cannot be guaranteed once an order has entered processing or been shipped.
Chase Da Bag is not responsible for delays or failed deliveries caused by an incorrect or incomplete address entered during checkout. If a package is returned to us, we will contact you about the available reshipping options. Contact us if you notice a problem earlier. Additional shipping charges may apply.
Delayed Packages
Carrier delays can occasionally happen because of severe weather, high shipping volume, transportation interruptions, or other circumstances outside our control.
If your tracking has not updated for five business days or your package is past its estimated delivery window, email contact@shopchasedabag.com with your order number. We willreview the tracking information and help with the next steps.
Packages Marked Delivered but Not Received
Occasionally, a carrier may mark a package as delivered shortly before it physically arrives.
If your tracking says “Delivered” but you cannot locate the package:
Allow until the end of the next business day.
Check your mailbox, porch, side doors, parcel lockers, and other secure delivery areas.
Ask members of your household, neighbors, or building staff whether they accepted it.
Confirm that the shipping address on your order is correct.
Contact the carrier using your tracking number.
If the package is still missing, email contact@shopchasedabag.com within five days of the delivery scan. We will help you begin an investigation with the carrier. The outcome of the carrier’s investigation may determine whether a replacement or other resolution is available.
Lost or Damaged Packages
If your package appears to have been lost in transit or arrives damaged, contact us at contact@shopchasedabag.com with:
- Your full name
- Your order number
- A description of the issue
- Clear photographs of the item and shipping packaging, if damaged
Please keep all original packaging until the issue has been reviewed. We will work with you and the shipping carrier to determine the appropriate resolution.
Multiple Orders
Some orders may arrive in one package if placed around the same time. If this happens, you will see the same tracking number for all your items.
Shipping Questions
If you have any questions about your order, email us at contact@shopchasedabag.com. Please include your order number so we can assist you as quickly as possible.
Chase Da Bag
San Diego, California
contact@shopchasedabag.com