Política de privacidad

PRIVACY POLICY - Last updated: August 14, 2026

This is the legal part—the page nobody is excited to read. Still, your privacy matters, so here’s exactly what we collect, why we use it, and the choices you have.

This Privacy Policy describes how CHASE DA BAG LLC, doing business as Chase da Bag (“Chase da Bag,” “we,” “us,” or “our”), collects, uses, and discloses personal information when you visit, shop, create an account, contact us, or otherwise interact with shopchasedabag.com and our related services.

This includes interactions through our online store, customer accounts, email and SMS marketing, website chat, reviews, photographs, giveaways, forms, advertising, and customer support.

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with Chase da Bag.

Information You Provide

We may collect information you provide directly, including:

  • Your name

  • Email address

  • Telephone number

  • Shipping and billing addresses

  • Account and profile information

  • Products, sizes, colors, and quantities ordered

  • Order history, returns, exchanges, and store credit

  • Marketing and communication preferences

  • Messages sent through email, website chat, WhatsApp, forms, or customer support

  • Reviews, photographs, comments, and other content you submit

  • Giveaway or promotion entries

  • Survey responses, fit information, and other voluntarily submitted information

Payment Information

Payments are processed through Shopify and its payment partners. Supported methods may include Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, and Shop Pay Installments.

We may receive limited transaction information, such as your payment method, billing address, payment status, and transaction identifier. We do not directly store or have access to your complete payment-card number or security code.

Payment providers and installment providers process your information under their own privacy policies and terms.

Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Device identifiers

  • Cookie and advertising identifiers

  • Referring website or source

  • Pages and products viewed

  • Searches, clicks, cart activity, and checkout activity

  • Dates and times of visits

  • Interactions with our advertisements, emails, and messages

  • Approximate location based on your IP address

  • Website performance, diagnostic, and security information

We do not use this information to obtain your precise real-time GPS location.

Information From Other Sources

We may receive information from:

  • Shopify and related Shopify services

  • Payment and installment providers

  • Shipping carriers and shipping platforms

  • Meta, including Facebook and Instagram

  • TikTok

  • Google and YouTube

  • Klaviyo

  • Shopify Email

  • Omnisend, where enabled

  • Fraud-prevention and security providers

  • Customer-support and messaging services

  • Review, photograph, form, and giveaway tools

  • Other services you choose to connect or use when interacting with us

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Operate and maintain shopchasedabag.com

  • Process payments and complete purchases

  • Prepare, ship, track, and deliver orders

  • Handle returns, size exchanges, store credit, and order issues

  • Create and manage customer accounts

  • Save customer preferences and improve the shopping experience

  • Respond to questions through email, website chat, forms, or other support channels

  • Send order confirmations, tracking updates, and other transactional communications

  • Send marketing emails and text messages when you have opted in

  • Recover abandoned carts when permitted

  • Personalize products, content, recommendations, and advertisements

  • Measure advertising and marketing performance

  • Conduct analytics and understand how customers use our store

  • Display and manage reviews, photographs, and other submitted content

  • Administer giveaways, promotions, and surveys

  • Detect fraud, unauthorized transactions, abuse, and security threats

  • Troubleshoot technical problems

  • Enforce our policies and protect our business, customers, and legal rights

  • Comply with accounting, tax, legal, and regulatory obligations

  • Carry out any other purpose explained when information is collected

3. COOKIES, PIXELS, AND SIMILAR TECHNOLOGIES

We and our partners, including Shopify, Meta, TikTok, Google, Klaviyo, and other service providers, may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website and checkout working

  • Remember account, cart, and shopping preferences

  • Protect accounts and prevent fraud

  • Measure website traffic and performance

  • Understand how visitors use the store

  • Personalize content and product recommendations

  • Measure advertisements and marketing campaigns

  • Display advertisements based on activity across websites or services

Some technologies are necessary for the website to function. Others support analytics, personalization, or advertising.

You may be able to control cookies through your browser settings. Blocking certain cookies may prevent parts of the website, customer accounts, checkout, or payment features from working properly.

You may also opt out of certain data sharing and targeted advertising through our Your Privacy Choices page:

https://shopchasedabag.com/pages/data-sharing-opt-out

4. SHOPIFY AND SHOPIFY NETWORK INTELLIGENCE

Our store is hosted by Shopify. Shopify collects and processes personal information when you visit our store, create an account, make a purchase, use Shop or Shop Pay, or otherwise interact with Shopify-powered services.

We have enabled Shopify Network Intelligence. This means Shopify may securely process information from customer interactions with our store, with Shopify, and with other Shopify merchants to provide enhanced services.

These services may help Chase da Bag and Shopify:

  • Protect customers and prevent fraud

  • Improve store and website performance

  • Personalize shopping experiences

  • Provide more relevant product recommendations

  • Understand how customers interact with stores and advertisements

  • Improve advertising measurement and targeting

No other Shopify merchant is given direct access to our customer information. However, Shopify may process information with data from other Shopify interactions to provide its enhanced services.

Information may be shared with Shopify and its service providers located in the United States or other countries where they operate.

You can learn more in the Shopify Consumer Privacy Policy.

Customers may also exercise certain rights directly with Shopify through the Shopify Privacy Portal.

5. HOW WE DISCLOSE INFORMATION

We may disclose personal information to the following categories of recipients when reasonably necessary to operate our business.

Shopify and Store Services

We disclose information to Shopify and Shopify-powered services, which may include Shopify Payments, Shop Pay, Shop, customer accounts, Shopify Inbox, Shopify Messaging, Shopify Email, Fraud Control, and related sales and store services.

Payment Providers

Payment information may be processed by Shopify Payments, card networks, digital-wallet providers, installment providers, fraud-prevention providers, and banks involved in completing a transaction.

Shipping and Fulfillment Providers

We may provide names, addresses, contact information, and order details to shipping and fulfillment providers, including USPS, UPS, Pirate Ship, and other carriers used to deliver or return an order.

Marketing and Advertising Providers

We may disclose information to marketing, advertising, and analytics providers such as:

  • Meta, including Facebook and Instagram

  • TikTok

  • Google and YouTube

  • Klaviyo

  • Shopify Email

  • Omnisend, where enabled

  • Shopify Network Intelligence and related Shopify services

These providers may help us send communications, personalize advertisements, recover abandoned carts, analyze performance, or understand how customers interact with our store and advertisements.

Website and Customer-Service Providers

We may use service providers for website chat, messaging, reviews, photographs, translations, forms, giveaways, upsells, customer accounts, analytics, and other store features. These may include Shopify Inbox, Shopify Messaging, WhatsApp, Translate & Adapt, Selleasy, and other tools enabled on our store.

Fraud Prevention and Security

We may disclose information to fraud-prevention, security, payment-verification, and risk-management providers to protect Chase da Bag and our customers.

Legal and Professional Purposes

We may disclose information:

  • To comply with applicable laws, court orders, subpoenas, or government requests

  • To investigate fraud, security incidents, policy violations, or illegal activity

  • To enforce our agreements and protect our legal rights

  • To accountants, attorneys, insurers, and other professional advisers

  • In connection with a merger, financing, sale, reorganization, or transfer of some or all of our business

When You Direct Us

We may disclose information when you request or authorize us to do so.

Information submitted in a public review, photograph, comment, or social-media interaction may be visible to other people. Do not submit information you do not want displayed publicly.

6. SALE, SHARING, AND TARGETED ADVERTISING

Chase da Bag does not sell or rent customer lists or personal information in exchange for money.

However, certain disclosures to Shopify, Meta, TikTok, Google, and other advertising or analytics providers may legally be considered “selling,” “sharing,” or “targeted advertising” under some United States privacy laws, even when no money is exchanged.

The categories of information involved may include:

  • Identifiers such as IP addresses, email-derived advertising identifiers, and device identifiers

  • Commercial information such as products viewed, added to a cart, or purchased

  • Internet and website activity

  • Approximate location

  • Advertising interactions

  • Preferences or inferences based on shopping activity

You may opt out through our Your Privacy Choices page:

https://shopchasedabag.com/pages/data-sharing-opt-out

Where required, we also recognize qualifying Global Privacy Control signals sent through your browser or device.

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their independent marketing purposes. Mobile information may be disclosed to service providers that help us operate our messaging program, but only as necessary to provide those services.

7. EMAIL AND SMS COMMUNICATIONS

If you subscribe to marketing, we may use Shopify Email, Klaviyo, Omnisend where enabled, or related providers to send:

  • Product releases

  • Restock information

  • Promotions and discount offers

  • Abandoned-cart reminders

  • Brand news and announcements

  • Personalized product recommendations

  • Order-related or customer-service communications

You can unsubscribe from marketing emails by using the unsubscribe link included in the email.

If you consent to receive SMS or MMS marketing, you may receive recurring automated or personalized messages. Message frequency varies. Message and data rates may apply. Consent to marketing texts is not a condition of purchasing from Chase da Bag.

Reply STOP to unsubscribe from marketing texts. You may receive one confirmation message after opting out.

Opting out of marketing does not stop necessary transactional communications, including order confirmations, security notices, tracking updates, or responses to customer-service requests.

8. CUSTOMER ACCOUNTS

Customers may choose to create an account. We may use account information to:

  • Display previous orders

  • Make checkout easier

  • Save addresses or preferences

  • Provide account and order support

  • Personalize the shopping experience

  • Protect the account from unauthorized access

Shopify processes customer account and sign-in information on our behalf. You are responsible for keeping your account access secure.

You may request account deletion by emailing contact@shopchasedabag.com. Certain transaction records may be retained when required for taxes, accounting, fraud prevention, disputes, or other legal purposes.

9. REVIEWS, PHOTOGRAPHS, FORMS, AND GIVEAWAYS

When you leave a review, upload a photograph, complete a form, enter a giveaway, or submit other content, we collect the information you choose to provide.

Reviews, names, usernames, photographs, and comments may be displayed publicly when submitted for publication. Do not include private or sensitive information in public submissions.

Giveaways or promotions may have additional rules explaining eligibility, entry requirements, winner selection, and how submitted information will be used.

We may use submitted content according to the permission provided when it is collected and as allowed by applicable law.

10. DATA RETENTION

We keep personal information for as long as reasonably necessary to:

  • Provide our services

  • Complete and document transactions

  • Maintain customer accounts

  • Handle exchanges, disputes, and customer support

  • Send marketing to customers who remain subscribed

  • Prevent fraud and protect our systems

  • Meet tax, accounting, recordkeeping, and legal requirements

  • Establish, exercise, or defend legal claims

Retention periods vary depending on the type of information and why it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely retain it until deletion is practical. Copies may remain temporarily in backups or archives.

If you unsubscribe from marketing, we may retain limited information on a suppression list so we can honor your request.

11. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, payment system, transmission, or storage method can be guaranteed to be completely secure. We cannot promise that unauthorized third parties will never defeat our security measures.

Customers should use strong passwords, protect their account access, and contact us if they believe an account or transaction has been compromised.

12. YOUR PRIVACY RIGHTS

Depending on where you live and the laws that apply, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request a portable copy of certain information

  • Opt out of certain targeted advertising

  • Opt out of the sale or sharing of personal information

  • Limit certain uses of sensitive personal information, where applicable

  • Withdraw marketing consent

  • Appeal the denial of a qualifying privacy request

  • Receive equal service without unlawful discrimination for exercising your rights

To submit a privacy request, email contact@shopchasedabag.com with the subject line “Privacy Request.”

Please include:

  • Your name

  • The email address connected to your account or order

  • Your state of residence

  • The type of request you are making

We may need to verify your identity before completing a request. We will only ask for information reasonably necessary to verify the request.

An authorized agent may submit a request where permitted by law. We may request proof that the agent has authority to act for you.

Some information may be retained or excluded from a request when permitted by law, including information needed for transactions, taxes, fraud prevention, security, disputes, or legal obligations.

To opt out of qualifying data sharing or targeted advertising, use our Your Privacy Choices page:

https://shopchasedabag.com/pages/data-sharing-opt-out

13. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to social networks, payment providers, shipping carriers, or other third-party websites and services.

Those third parties control their own privacy practices. Chase da Bag is not responsible for the privacy, security, or content of websites or services we do not control. Review their privacy policies before providing information directly to them.

14. INFORMATION PROCESSED IN OTHER LOCATIONS

Although Chase da Bag operates from San Diego, California and currently ships within the United States, Shopify and other service providers may process information in other states or countries.

Where required, those providers use contractual or legal safeguards for information processed across jurisdictions.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy when our practices, services, applications, or legal obligations change.

The updated version will be posted on shopchasedabag.com with a revised “Last updated” date. If a change is material, we may provide additional notice where required.

16. CONTACT US

For questions, privacy requests, or concerns about this Privacy Policy, contact:

CHASE DA BAG LLC
Doing business as Chase da Bag
San Diego, California
Email: contact@shopchasedabag.com
Website: shopchasedabag.com

Chase da Bag is an online-only business and does not currently provide customer support through a public telephone number.